Welcome to the Heritage Cirqa Support Website

CirqaSupport.com is the support website for the Heritage Cirqa Library Management System. It provides customer on maintenance contracts with a wide range of help documents, upgrades and utilities; a user discussion forum (known as Marvin), the logging and reviewing of support cases. There is also information about the training and other services available to assist you using Heritage.

If you wish to find out some more general information about Heritage Cirqa, please visit the IS Oxford website.

Logging in

It is necessary to login to access most of this website. Your login will be your email address and password.

Are you new to CirqaSupport.com?

If you have not used this website before, you will need to register first, even if you have previously registered on the HeritageSupport.com website.

Registration is only possible if you have a support contract and your email address has already been added to our support system. You need to contact our support team to add your email address so you can then register.

Creating your login

Once your email addresses has been recorded by us, you can register yourself immediately using your email address. When you submit the registration form, you will be sent a confirmation email which you can then use to login. And if that doesn't arrive or doesn't work, please contact us so we can help sort it out for you.

If you do not get your confirmation email after registering then please check your Junk email folder as it may have ended up in there!